Case Studies
How Reddenwood Used Software to Transition to Self-Management
Summary When the Reddenwood Maintenance Corporation voted to replace their HOA Board two years ago, essentially every task and decision depended on a property management company. But with common mistakes and price hikes, the relationship with their management company was no longer serving the community. Eventually, the board chose to replace the contracted management company…
Read MoreSussex Square: Embracing Digital HOA Self-management
Summary Sussex Square HOA has a membership made up of mostly retirees. The HOA oversees a wide variety of maintenance tasks for homes, yards, and common spaces, so board members have a significant workload. Board members leverage PayHOA to streamline accounting, communications, and other management tasks. Challenging the notion that older adults struggle with technology,…
Read MoreHOA Software Solves Absentee Owner Challenges for Knickerbocker Ridge
Summary Knickerbocker Ridge HOA is a tiny planned community governed by a homeowners association in California’s San Gabriel Mountains, in the city of Big Bear Lake and overlooking its namesake lake. Many homeowners are part-time residents, using their homes as weekend getaways. As a year-round resort area, Big Bear attracts short-term visitors, weekend residents, and…
Read MoreDriving Efficiency at Scale: Your HOA Community Management
Summary Your HOA Community Management, Inc. is based near Indianapolis and manages 60+ HOAs nationwide using PayHOA’s homeowners association software. In its early years, Your HOA Community Management struggled with routine tasks—like invoicing, payment processing, and handling requests—that consumed excessive time and bogged down staff efficiency. PayHOA’s user-friendly interface and targeted, time-saving features—such as online…
Read MoreCommunity Connection in West Springs Has Never Been Better
Summary West Springs HOA self-manages a 109-unit community limited to people age 55 and older in St. George—Utah’s fifth-largest city and a haven for outdoor enthusiasts. The community previously had a series of management companies overseeing day-to-day operations, but the homeowner’s association board decided they could do it themselves with the help of self managed…
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