Ditch Your Tech Stack for an All-in-One HOA Management Software

In order to efficiently and effectively self manage your HOA, you need the right tools. If you’ve been managing your community’s HOA for a minute or even just looking into self managing your HOA, then you’re already well aware of how the right software can make a huge difference. When it comes to HOA management, there’s a ton of data to track, manage, and organize, from dues collection to violation notices to service requests and more. Cobbling together several different tools to tackle different aspects of HOA management is a surefire way you’ll end up with a mess, and maybe some angry neighbors as well. 

Many HOAs turn to traditional accounting software in order to give homeowners a digital payment option, but these tools simply aren’t built with HOAs in mind, and therefore they lack many of the features necessary to keep your community operating optimally. Purchasing an all-in-one HOA management software that is specifically designed for HOA management is a no-brainer, but don’t just take our word for it. Take a look at just a few of the highlighted features and benefits PayHOA offers its customers. 

Make Payments Easy

There are dozens of ways you could collect payments from homeowners, but again, if you go with a traditional payment processor or accounting software, you’ll be left sorting through all the payments, tracking late payments, sending out late fee notices, and more. With PayHOA, you can keep all your HOA accounting data in one centralized, organized location. You can even automate late fee notices and collection – no need to spend time tracking down late payments. 

But collecting and processing payments is just one aspect of HOA accounting. What you really need is HOA management software that supports you in budgeting and reporting so you don’t have to spend hours in disparate spreadsheets. PayHOA has over 40 reports available and even allows you to create custom reports should you need it – all available as branded PDFs and spreadsheets. Improving your HOA accounting and budgeting has never been easier. 

There’s a bevy of financial benefits for homeowners, too. Homeowners can make payments however is easiest and most convenient for them – credit or debit card, ACH, or even through a  secure lockbox for those who still prefer to write a paper check. PayHOA will take care of all the details – scanning, processing, and depositing the checks that come in through the lockbox. Additionally, homeowners can set up an auto payment and never worry about a late fee again. You can even incentivize homeowners to make early payments by setting up a discount. 

Save Time, Stay Organized  

When it comes to actually managing your HOA, this is where the rubber meets the road. Only an HOA management software is going to have the features you need to get the job done without sucking up hours of your time each week.

The violation management process can be entirely automated with PayHOA. With unlimited violations, you can send and process as many violations as you need. You can create customized templates to fit your HOA’s specific community bylaws, saving you from having to create new violations each time. No matter how you deliver violation notices, PayHOA has you covered. Should your bylaws require that you send violation notices via mail, PayHOA will mail the violation notice directly, saving you time and resources. 

But HOA management is more than violation notices. With PayHOA, you can create custom request forms fully online, making it easier for both your HOA management board and homeowners alike. Send out surveys and polls to the community and automatically tally the results – no more counting paper ballots! 

Finally, get documents out of your computer and into a centralized storage drive, allowing anyone else involved in HOA management to access the same documents. Handing off responsibilities between those HOA board members who are exiting and those who are just getting started has never been easier. 

Improve Communications, Reduce Disputes

Oftentimes, disputes arise simply due to a lack of communication. Reduce the chances of any kind of dispute with clear, organized communication in the PayHOA homeowner hub. In the communication hub, homeowners can quickly and easily see any and all communications sent out by the board. And as a member of the board, you can send communications through a variety of channels: from SMS messages to emails to automated phone calls. Choose the communication style that works best for your community – or use all of them to ensure homeowners never miss an important message. You can even schedule communications to reach homeowners at convenient times, increasing the likelihood they’ll receive your message and freeing up your time. 

Not only does PayHOA provide this one-to-many type of communication, but through features like the open forum and boards, members of your community can communicate with each other if they wish. Homeowners can create and join conversations on any topics they wish – creating a neighborhood tennis club, sharing community improvement ideas, and more. 

Keep Your Data Secure

Security might be the single most important feature to look for in your HOA management software. Your neighbors are entrusting you with their private financial information. It’s vital that your HOA accounting partner takes the security of its clients seriously. At PayHOA, there’s nothing more important than protecting homeowners’ confidential payment information. Security is at the forefront of every decision and there are several ways we ensure your data is safe at every turn. 

• Military-Grade Encryption: All data that passes through our systems is encrypted using a military-grade 256 bit encryption while it is in transit and at rest. 
• Storage and Processing: PayHOA is proud partners with Amazon Web Services (AWS) which hosts and protects our customers’ data around the clock in multiple geographic zones. 
• Compliance: PayHOA is also proud to partner with Stripe, which maintains the highest levels of compliance available for secure payment processing. 
• Ownership: Your data belongs to you and only you. PayHOA will never sell your data to a third party. 

Choosing the Right HOA Management Software

Finding the right HOA management software for your community can be stressful. A lot of people are depending on you to make the best choice that fits your neighborhood’s unique needs. Once you’ve decided which features are absolute must-haves for your HOA, you can narrow down your choice quickly with these three tips. 

1. Read the reviews. There are several third-party sites where real-life customers have reviewed their HOA softwares. Check out reviews on sites like Capterra, Sourceforge, and G2, and see what others have to say about their experience using PayHOA.

2. Experience goes a long way. Trust the guys that have been around for a while — that’s PayHOA. Just take a look at the resource center where you’ll find everything from how-to articles to a library of video demos that walk you through every aspect of customizing your experience. 

3. Consider customer support. No matter which software you settle on, there will come a time when you’ll need guidance, support, or a question answered. Look for a software partner with a dedicated customer care team who will be there for you when—not if— you need them.

PayHOA meets all these criteria and more. Get started today with a 30-day 100% free trial—no credit card or commitment required. Your neighbors will be glad you did.