HOA Management Made Easy with PayHOA

Many homeowners associations are comparing the costs and benefits of property management companies and self-management. Some HOAs find hiring a reliable third-party property management company (PMC) is the best approach for them for handling accounts payable and accounts receivable, vendor contracts, and “prickly” tasks like violation reviews and enforcement. On the other hand, the cost savings involved in a self-management approach can add a personal touch and make the work more than worth the effort for a handful of smart volunteers.

To truly enjoy all the benefits self-management has to offer, your board will need to be equipped with the right HOA management tool. Disparate spreadsheets and paper files are simply not enough to keep an HOA in working order, much less for it to truly thrive. Create less work for your volunteer board, not more.

To achieve this, you’ll need a solution that can answer all of your community’s unique accounting, communication, and records tasks in one place. With PayHOA as your homeowners association management software, your board can streamline every aspect of HOA management—from collecting dues to producing vendor contracts to tracking violation notices and more. 

But your board isn’t the only one that benefits when your community adopts PayHOA as its homeowners association management software. When your board is equipped with the right tools, you and your neighbors enjoy clearer communication, simplified processes, and more accountability and transparency, all at a significantly lower cost.

PayHOA Benefits to Homeowners

PayHOA exists to make homeowners association management easier and more transparent. Full stop. Self-managed boards and property management companies alike use the software. Here are some of the considerations many self-managed boards should make when choosing which route to take.

Lower HOA Fees

HOA fees in the U.S. average around $300 per month. Some of those monthly payments go toward community improvement efforts, of course, but the figure includes property management company fees in a sizable portion of those cases. One of the top reasons to choose PayHOA as your homeowners association management software is the significantly lower cost (compared to a management company). Depending on what your PMC was charging, this could save the association hundreds or even thousands of dollars per year without sacrificing any value. Money that can be reinvested in the community or passed on in the form of reduced fees.

Your neighborhood doesn’t need to be made up of hundreds or even dozens of homes in order to enjoy these cost savings. For communities with less than 50 homes, the fee to use PayHOA is just $49-$59 per month.

Our transparent pricing structure breaks down the cost and features included at each tier, allowing you, your neighbors, and your HOA management team to have a clear and accurate understanding of the features your community is paying for.

Not only will you and your neighbors save money, but the bulk of your dues will get invested back into your neighborhood for mutually beneficial services such as the maintenance and improvement of the community’s landscaping or pool, for instance, or to add amenities that are on many residents’ wish lists.

Make and Accept HOA Payments 

PayHOA makes paying dues simple, flexible, and safe for homeowners. With PayHOA, members can submit and track their payments through the homeowner portal, which you can access from anywhere via your desktop, laptop, tablet, or phone. With our Level 1 PCI-Compliant payment processor, homeowners can have peace of mind when making easy, secure payments with a credit card, debit card, or ACH transfer.

If you’re the kind of person who likes to set up automatic payments so you don’t have to keep track of due dates and run the risk of incurring a late fee, PayHOA has you covered. And your HOA management board will also have the ability to set up early payment discounts to reward folks who get their payments in before the due date.

Folks who prefer to submit their dues via cash or check can still do so without losing access to the digital tracking tools. Volunteers can log payments in the homeowner portal, making it easy to stay organized and aligned with HOA management, decreasing the chance of any payment disputes.

Improve HOA Communication

One of the primary reasons HOAs make the switch to self-management is to personalize communication with homeowners. Since property managers aren’t personally members of the community, a volunteer HOA board is likely to be more aware of their neighbors’ concerns, preferences, and needs—and more immediately available to address them.

When undertaking HOA self-management, your board nevertheless needs the right tools to make community-wide communication simple, organized, and effective. No one wants to be looped into a messy, confusing, never-ending email or text exchange with the entire neighborhood.

PayHOA offers HOA management teams a suite of communications tools to connect with the community, ensuring messages are delivered in a way your homeowners want to receive them. Through PayHOA’s communication hub, your homeowners association management board can: 

• Create email blasts for the entire community or a select group.
• Send SMS text messages.
• Make automated phone calls and leave voicemails. 

Both homeowners and HOA management can track communications and can view a complete communication history should any questions or disputes arise regarding if or when a particular communication was sent/received.

Additionally, your board can schedule broadcast messages, ensuring notifications are delivered at convenient times, increasing the chances they’ll be seen. Your community can even choose to create an interactive calendar where your board can post upcoming neighborhood events and automatically send related updates and reminders. 

By improving communication and transparency, you can stay better connected with your neighbors, increase attendance at community events, and generally improve neighborhood relations.

Track and Manage HOA Violations 

If you’ve lived in a community with an HOA for any length of time, you’re probably well aware of how quickly violation disputes can escalate. For this reason, enforcing community standards can be one of the most difficult aspects of taking your homeowners association management in-house. No one wants to be the bad guy, and manually tracking violations and related fines can quickly become disorganized, leading to disputes and tension among once-friendly neighbors. 

It’s important that your HOA board not only stay organized when it comes to assigning violations but also that they communicate clearly and quickly when an alleged violation occurs. With PayHOA’s secure homeowner portal, homeowners can receive digital violation notices, with photo evidence attached, as well as physical notices via their mailbox. 

Homeowners can pay and track their violation fees directly in the homeowner portal, reducing any confusion or potential disputes over the violation itself or subsequent payments. With custom statuses, homeowners can clearly see what stage of the process their violation or related fine is in—from first notice to final warning to everything in between. 

Simplify Homeowner Association Management with PayHOA

Switching from a property management company to a self-management model can seem overwhelming at first, especially as a homeowner, but it doesn’t have to be. In fact, you and your neighbors can enjoy the benefits of outsourcing your community management without the costs, thus improving your neighborhood as well as making it more attractive to potential homebuyers. 

If you’re ready to improve your homeowners association management, try our software for free for 30 days. If you have additional questions or would like to see a personalized walk-through of the platform, schedule an exploratory call with one of our friendly representatives today.